With Marmot, you do not need to register your product. You are covered from the moment you purchase our apparel or equipment. If you have a tag on your product directing you to our site to register, you no longer need to do so. We are phasing those tags out and you can rest assured. You are covered.
We warrant every product we make to be free of manufacturer defects. Should you have a warranty issue, simply return the item to us. We will repair it if possible or replace all valid warranty items. Normal wear and tear, modifications, alterations, negligence, damage and use for a purpose other than for which it was designed, are not covered by the Marmot Warranty.
Should you have a non-manufacturer issue (for example, the shortcut you decided to take resulted in a slide down a wicked ravine which, although very fun, caused a small slash in the sleeve of your favorite jacket) please send your item our way.
We'll take a look and if we can repair it we'll do so (for a reasonable fee), because we know how much a favorite jacket can mean to you. And who are we kidding, shortcuts are awesome.
If you still have a question or are in need of a repair or replacement please click here to visit our Warranty Repair site.
Use our online form to contact us.
M-F: 7:30am- 5pm (PST)