Purchases made on Marmot.com or from a Marmot Store are eligible for return. We do not accept return of Marmot product purchased from other retailer stores or websites.
Purchases made on Marmot.com can be returned to a Marmot store or our Distribution Center.
Purchases made at a Marmot Store can only be returned to a Marmot Store.
In order to return your purchase, the following must be true:
If it is within 30 days of the original purchase date you can choose to receive a Refund, Marmot Gift Card or Exchange.
If it is after 30 days from the original purchase date, but within 60 days of the original purchase date, you can choose to receive a Marmot Gift Card or Exchange.
Returns may be made to our Aspen, Chicago, Greenwich and San Francisco Marmot stores. Click here for directions and hours of operation.
Exchanges - New!
We are now able to receive exchanges through our distribution center. We will be updating the backs of our packing slips to reflect this new service.
Please note: Returns for a Refund received after 30 days from the original purchase but within 60 days of the original purchase date will automatically receive a Marmot gift card.
Use our online form to contact us.
M-F: 7:30am- 5pm (PST)