Effective Date: October 28, 2013
Information Gathered by Marmot.com
For visitors and registered users to the Site, we log standard technical information, such as your IP address and the kind of browser you are using. If you choose to register with us or make a purchase, you may be asked to provide personally-identifiable information ("PII"), including, without limitation, name, address, email address, phone number, and financial account information, such as credit or debit card number. We may also collect other PII when you provide feedback or comments online, such as information about our products that you own.
Our Use and Disclosure of Information
The information we collect about you in the course of our relationship is used to operate our Site and offer products and services to you. For example, we may use your PII to fulfill your order, to send you information about our company and services, or to contact you when necessary. We may also use your PII to send you periodic emails about new products and services or upcoming events ("promotional email"). In addition, we look at technical information to analyze traffic to this Site, to enhance our offerings and to provide our services to you.
We work with and may share information with third parties who provide services that may include, but are not necessarily limited to, website hosting, data processing and analysis, back-up and security services, and processing of credit card transactions. We may share PII with these service providers for the purpose of providing these services. Although we seek to require these service providers to protect such PII, and to use it only for the purpose for which it was provided, we cannot be responsible for third parties' use of PII.
In the event of a change of ownership or corporate restructuring (i.e., a sale, merger, acquisition or transfer of our assets), we may share or transfer your PII to a third party.
Surveys and Contests
At various times we may offer surveys or contests to users. Surveys may ask for contact information or unique identifying information to increase the value of the results. Contests may require contact information or other demographic or personally identifiable information in order to determine eligibility. We use information collected from surveys and contests to improve our service and to notify and contact winners of various contests.
Third Party Websites
We do not control the information collection and distribution policies on Internet domains other than this Site. When you are on this Site, you may be directed to other sites that are beyond our control. For example, if you "click" on a link on this Site, the "click" may take you off of this Site. These other sites may independently collect data, solicit personal information, or send their own cookies to you. We are not responsible for any use of the information including click-stream data that you may create when using such third party sites
Updating or Removing User Information
You may choose to correct or update the PII you have submitted to us online through the "My Account" page. You may also remove your PII from your "My Account" page by contacting customer service. If you request to have your PII removed from your "My Account" page, we will remove it from its active database, though it may remain stored indefinitely in our back-up media and archival records.
You have the option to "opt-out" of our email program or "Your Account" at any time. If you no longer wish us to contact you, or to receive information, emails or notices from Marmot.com simply opt out here. You will always have the right to access, modify or delete information in "Your Account."
California residents have the right to request information from us regarding the manner that we may share personal information with affiliated companies and third parties for their direct marketing purposes. To find out what and how we share such information, you may send us an e-mail request at: firstname.lastname@example.org. We will provide:
In addition, we also allow you to decide whether you want to receive promotional emails from us. You can change or update your email status within the communication that is sent to you.
Offline v. Online Practices
This Policy applies solely to our collection, use and disclosure of PII obtained online through this Site, and does not apply to any of our practices conducted offline.
We have implemented security measures to protect against the loss, misuse and alteration of the PII under our control. Although we make good faith efforts to store PII collected by this Site in a secure operating environment, we cannot guarantee complete security. PII held by us will be maintained for a length of time appropriate to our business needs.
Use by Minors Prohibited
This Site is designed for users over the age of 18. We comply with the Children's Online Privacy Protection Act and will not knowingly collect PII from anyone under the age of 13.
Marmot Mountain LLC
5789 State Farm Drive, Suite 100
Rohnert Park, CA 94928