Careers

Marmot is an award-winning, globally distributed brand of high-performance, technical clothing, apparel and equipment. Since 1974, Marmot products have been worn by climbers, skiers, mountaineers and adventurers world-wide. Marmot works with professional mountain guides, world-class athletes and expeditions—pushing the limits of product innovation and technology—pioneering what is possible in the most extreme environments on earth.

ExOfficio celebrates the traveler by crafting garments that allow you to experience the world unhindered. For 25 years, performance has been the cornerstone of the ExOfficio design process with technology built in to meet each unique type of activity, whether you seek different cultures, epic scenery or the thrill of the great unknown.

Together with the legendary Marker, Marmot and ExOfficio make up Jarden Technical Apparel (JTA), one of world's most highly respected technical apparel and equipment companies.

At JTA, we believe our employees are the greatest asset we have and treat them as such.

Current Openings

Designer (Salary/Exempt) - Marmot Mountain, LLC

The Marmot Designer position is accountable for participating in the determination of styles, materials, and color directions based on input from sales/marketing, merchandising, development and manufacturing staff. Must keep abreast of fashion trends and consumer needs, and supports the integrity of the lines/brands and the goals of the company. Produces design sketches and makes seasonal presentations of product designs. Prior experience must demonstrate consistent delivery of creative and compelling designs. Responsibilities include reviewing styles for construction, silhouette, fit and trim details, and approves quality of factory samples.

Must effectively work with department executives, suppliers, engineers, and manufacturers to identify and develop new product concepts, innovations and construction technologies. Exceptional communication, work-planning and organizational skills as well as accountability and attention to details are a must. Successful performance also requires excellent interpersonal and analytical skills, with the ability to precisely communicate and negotiate time frames verbally and in writing in a multi-cultural environment.

Successful candidate should possess four year college degree in industrial or product design or a job-related field such as product design, merchandising, textile sciences or direct work experience, plus 3-5 years hardgoods experience are required. Experience that demonstrates general proficiency with tools and systems (Adobe Illustrator, Photoshop, Rhino and/or Cad) as well as procedures required to accomplish the job as well as skills in project planning, organization with the ability to multi-task changing priorities.

Qualified candidates please send resume and salary requirements to: Marmot Mountain LLC, 5789 State Farm Dr. Rohnert Park, CA 94928, Attn: HR Dept, Fax: 707-541-2111 or Email (subject line: Designer): hr@marmot.com. Only potential candidates will be contacted. All resumes will remain confidential. Marmot is an Equal Opportunity Employer Minorities/Females/Disabled/Protected Veterans. Marmot is a division of Jarden Corporation. Please no phone calls. Thank you.


Warranty Customer Service Representative - Marmot Mountain, LLC

Wanted – A motivated, experienced, and professional Warranty Customer Service Representative.

A strong customer service orientation is essential, as well as the ability to communicate clearly and effectively, both verbally and in writing. Resolving problems and work planning, as well as the ability to manage conflict and create positive outcomes are a must.

As a Warranty CS Representative, you will be responsible for managing and processing the following:

  • Consumer inquiries via email and phone for Warranty
  • Resolution of problems & providing up to date information
  • Timely and informative communication with the consumer
  • Order maintenance and management
  • Directing and recording accurate communication through internal channels for resolution

Successful performance requires in depth knowledge and promotion of Marmot products and their functionality; effective problem resolution; exceptional Outlook and Internet proficiency; experience with Excel and a strong written communications background.

Qualified candidates must possess the following experience/skills/qualifications:

  • Previous experience in a customer service/inside sales position
  • Microsoft Office
  • Strong written, verbal and analytical skills, as well as attention to detail
  • Responsible for order tracking, problem resolution and customer interface.
  • Multi line phone system experience
  • Highly organized with excellent time management skills
  • Background in the outdoor industry or a passion for the outdoors.

Qualified candidates are welcome to send resume and salary requirements to: Marmot Mountain LLC, 5789 State Farm Dr. Rohnert Park, CA 94928, Attn: HR Dept, Fax: 707-544-1344 or Email (subject line: WARRANTY REP): hr@marmot.com. Only potential candidates will be contacted. All resumes will remain confidential. Marmot is an Equal Opportunity Employer Minorities/Females/Disabled/Protected Veterans. Marmot is a division of Jarden Corporation. Please no phone calls. Thank you.


Sales - Business Development Manager - Marmot Mountain, LLC

The Business Development Manager (BDM) is stationed at Marmot headquarters in Rohnert Park, California. Successful candidate must excel in a highly competitive position and is responsible for achieving sales goals for our top retail accounts. Candidate must be motivated and enthusiastic with exceptional sales and communication skills. The BDM pro actively and responsibly analyzes brand partners’ inventory position, drives reorder business and provides critical sales analysis for the management team. Secondarily, the position will oversee the execution of strategic marketing initiatives within the account base to maximize sales and sell-through. Analytics of these campaigns will be integrated into sophisticated account business plans. The BDM is a key contributor to the wholesale sales team. This role will act as the liaison between the brand, key accounts, and independent sales force ensuring plans are executed and thoroughly communicated throughout and within all organizations involved.

This position is responsible for effectively placing, monitoring and reporting orders for product, samples, and promotional materials for shipments to key accounts as assigned. This position is the central point of contact and customer service for key accounts, with responsibility for ensuring product is delivered to accounts by requested delivery dates. Additional responsibilities include; preparing reports and analysis of sell-in/sell-through, and works with sales and account management and internal staff to assess and resolve recurrent problems.

Successful performance requires knowledge of Marmot products and their functionality, self-motivation with the ability to promote Marmot products and brand image. A strong customer service orientation is essential, as is the ability to communicate clearly both verbally and in writing, exercise good judgment in resolving problems, work planning, organization, and manage conflict and negotiate positive outcomes.

BA Degree or equivalent (min 5 years) work experience in outdoor apparel/garment industry with sales analytics and reporting. Sales experience, a background in retail or inside sales, buying or sales support is desired. Extreme proficiency with Excel, Word, Experience Microsoft Office Suite, ERP and CRM preferred, 10-key operation experience is also required. Pro sales and/or SAP experience a plus. Frequent Overnight Domestic travel required.

Qualified candidates are welcome to send resume and salary requirements to: Marmot Mountain LLC, 5789 State Farm Drive Suite 100 Rohnert Park, CA 94928, Attn: HR Dept, Fax: 707-541-2111 or Email (subject line: Sales - BDM) : hr@marmot.com. Only potential candidates will be contacted. All resumes will remain confidential. Marmot is an Equal Opportunity Employer Minorities/Females/Disabled/Protected Veterans. Marmot is a division of Jarden Corporation. Please no phone calls. Thank you.


SAP Basis System Administrator - Jarden Technical Apparel

IT SAP Basis System Administrator is responsible for the day-to-day support of corporate users and remote locations for Jarden Technical Apparel (Marmot, ExOfficio and Marker apparel divisions) using the following technologies; SAP, Windows Desktops, Imaging Software, Microsoft Office, Altiris Help Desk ticketing system, along with various other software applications. The position provides first and second level of support, works with senior engineers in problem resolution. The position also maintains and deploys corporate IT assets.

Essential Duties and Responsibilities(other duties may be assigned)

  • Project planning and implementation.
  • Provide full desktop service to all end users in local and remote offices.
  • Maintenance and problem solving with respect to workstations and desktop applications.
  • Provide feedback on work in progress.
  • Ability to work with individuals with a wide range of computer skills, specifically when communicating technical information.
  • Ability to provide support for large enterprise level organizations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements, Knowledge, Skills and Abilities

  • SAP Job requirements
    • Provides SAP software maintenance support to correct system errors
    • Uses SAP-internal tools to help in problem resolution
    • Logs, tracks, resolves, and closes service requests to the user’s satisfaction
    • Provides additional SAP support for troubleshooting issues, handling user inquiries, and answering how-to questions
  • Ability to provide outstanding customer service.
  • Exceptional interpersonal and communications skills.
  • Participate in after-hours call rotation.
  • Excellent analytical and problem solving skills.
  • 2-5 years detail oriented experience in a Corporate Help Desk environment.
  • Remote Desktop or other remote assistance.
  • Troubleshooting various Microsoft OS, Microsoft Office 2010 and 2013.
  • Working knowledge of SharePoint.
  • MAC OS X experience.
  • Symantec Enterprise Protection Anti-Virus Software (desktop).
  • Experience working with smart phones and tablets such as iPhones, iPads and Droids.
  • Help desk ticketing system experience.
  • VMware and Server builds.
  • Software patching experience.

Qualified candidates are welcome to send resume and salary requirements to: Marmot Mountain, 5789 State Farm Dr., Ste. 100, Rohnert Park, CA 94928, Attn: HR Dept. Fax: 707-541-2111 or email hr@marmot.com with subject line: SAP Basis. Only potential candidates will be contacted. All resumes will remain confidential. Marmot is an Equal Opportunity Employer Minorities/Females/Disabled/Protected Veterans. Marmot is a division of Jarden Corporation. Please no phone calls. Thank you.


Retail Sales Position Openings- Marmot Mountain, LLC

Marmot has Retail Sales positions openings for qualified, enthusiastic candidates (Full-time and/or Part-time) at the following locations:

Greenwich, CT (165 Greenwich Ave)
Assistant Manager, Sales Associate (PT)

San Francisco, CA 165 Post Street (Union Square)
Assistant Manager, Sales Associate/Key Holder

Chicago, IL 932 N. Rush St
Key Holder, Sales Associate (PT)

Aspen, CO 210 S. Galena St
Sales Associate (PT)

Marmot is a world recognized leader in high quality performance apparel and equipment. The company has been an innovator in technical apparel and outdoor equipment since 1974. Headquartered in Rohnert Park, California and a leader in the outdoor industry, we have 650 authorized Marmot dealers in the US with offices in California, Colorado, Canada, Hong Kong, United Kingdom, Sweden and Germany. Our products are distributed in over 27 countries.

Main Job Objectives

Retail sales responsibilities; provide excellent customer service delivering the essence of the brand, develop and maintain customer relationships, possess complete knowledge of merchandise and relevant information regarding the company and the outdoor/technical apparel industry.

Essential duties and responsibilities include but are not limited to:
Sales/Customer Service/Store Operations

  • Meet individual and store sales goals. Maintain the highest level of sales productivity.
  • Build and maintain clientele, follow-through with client issues, inquiries, and future sales opportunity.
  • Comply with Marmot employee professional and etiquette standards.
  • Assist with special requests, which include but are not limited to after sales service, special orders, returns, and phone inquiries, etc.
  • Participate in inventory preparation and inventory counts.
  • Follow all operational policy and procedures to ensure inventory accuracy and shrink requirements.
  • Participate in necessary merchandise receiving, ticketing and stocking.
  • Proficient and accurate use of current POS system and other software as required.
  • Learn and utilize product knowledge, company information, and relevant industry knowledge.

Requirements

  • 1 to 2 years retail sales or related management experience.
  • Excellent written and verbal communication skills.

Please email resume to: retail@marmot.com, with Subject line: Retail/location. All resumes will remain confidential. Marmot is a division of Jarden Corporation and an Equal Opportunity Employer Minorities/Females/Disabled/Protected Veterans. Only potential candidates will be contacted. Thank you.


Human Resources Specialist - Retail

Marmot is a seeking a motivated, enthusiastic, individual with Human Resources experience working in a retail environment developing, organizing and administering hiring programs & practices, talent management initiatives, benefit administration as well as compliance procedures, regulations and record keeping.

The Human Resources Specialist works from Marmot's HQ in Rohnert Park, California, reports to the Director of Retail, working in conjunction with the Corporate HR Director and must be available for frequent domestic travel. This position supports JTA Retail divisions (Marmot and ExOfficio) by providing guidance to company directors and store managers regarding employment, staffing, training, development, employee relations, compensation and performance management for a group of stores. You will coach and counsel Store Managers on HR policies, best practices and procedures.

Candidate oversees recruitment of personnel, provides on-boarding support, conducts orientations for new hires & benefits as well as maintains development documentation, processes paperwork. Requirements include the ability to stay focused while prioritizing work for multiple locations concurrently with constant changes. Must demonstrate an exemplary role model, exercise good judgment, working planning & tactical problem solving skills and confidentiality all which will coordinate to meet the needs of the organization with regards to cost, management of legal exposure, promotion of corporate culture and values and employee morale. Strong written and verbal communication skills are essential, as this position must successfully communicate at all levels, working with managers, supervisors and retail staff to ensure company's high standards are met.

An A.A. in Personnel Administration or other certification by recognized professional associations is required, or knowledge of federal and state human resources legislation and best practices in the field as would be gained through direct work experience, plus 2 year experience in administering human resources programs in a retail environment. Knowledge of EXCEL, Word, Powerpoint and other related software is required. Successful performance requires the ability to manage multiple conflicting priorities while paying strict attention to detail and confidentiality concerns. Also required are skills in work planning and organization, verbal and written communications and presentations, and excellent interpersonal skills. Domestic travel requirements up to 25%.

Qualified candidates are welcome to send resume and salary requirements to: Marmot Mountain LLC, 5789 State Farm Dr., Ste 100, Rohnert Park, CA 94928, Attn: HR Dept, Fax: 707-541-2111 or Email (subject line: Human Resources Specialist) to: hr@marmot.com. Please no phone calls. Thank you.

Marmot offers a casual work environment, the ability to participate in company sponsored recreational outings and a great employee discount program. We provide competitive benefits package which includes group medical, vision and dental coverage, 401(k) plan with company match and paid vacation/holidays.

Equal Employment Opportunity

Jarden Corporation is an equal opportunity and affirmative action employer. We provide all employees and applicants for employment with equal employment opportunities without regard to race, color, religion, gender, age, national origin, sexual orientation, gender identity, citizenship, immigration status, marital status, military status, any covered veteran status, disability status, genetic information, care giving responsibilities or any other basis prohibited by law.